SHIPPING- RETURNS-PRIVACY POLICY
Shipping;
Australia wide
Standard Delivery : 3 to 4 business days – $10 AUD Flat Rate
Enjoy FREE Shipping Australia wide on purchases over $20 AUD
New Zealand
Standard Delivery : 3 to 10 business days – $19.95 AUD Flat Rate (Max weight 800gm)
Worldwide;
Standard Delivery: 7-14 business days – $45.95 AUD Flat Rate
(Max weight 800gm)
Delivery times will vary depending on your destination.
Deliveries are handled by Australia Post. Orders will have a tracking number which can be traced viahttp://auspost.com.au/track. We keep tracking numbers and are able to follow up your order if you contact us. Orders are posted Monday – Friday and generally within 24 hours of purchase.
International Shipping
Shipping fees for international orders to New Zealand are $20. Your order will arrive within 10-12 business days after processing and will require a signature upon delivery. Any orders that are shipped outside of Australia may be subject to local duties and taxes. If you refuse a shipment from Modern Pirate, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the goods. This amount will be deducted from your refund.
Returns:
Online purchase returned within 7 days will be refunded. The customer is responsible for return postage and admin fees.
Items with manufacturing faults that are returned in original packaging will be refunded.
Items that have been used or open will are non-refundable.
A copy of your original invoice along with the item in its original condition is required for all refunds.
Privacy:
This Privacy Policy governs the manner in which Modern Pirate collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://modernpirate.com.au website (“Site”). This privacy policy applies to the Site and all products and services offered by Modern Pirate.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when users visit our site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.
How we use collected information
Modern Pirate may collect and use Users personal information for the following purposes:
To improve customer service.
The information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience and improve our site.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
We may use feedback you provide to improve our products and services.
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
Modern Pirate has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
https://modernpirate.com.au
Modern Pirate
Po Box 597, Northcote, VIC 3070, Melbourne, Australia
+61 (0)439472509
info@modernpirate.com.au